WeChat

WeChat Login

You can’t log in to WeChat with your Android, iOS, Windows Phone or Blackberry? We are going to provide information on how to fix the WeChat login problem here. Many people are getting this problem and unfortunately, they can’t fix the WeChat Login error because it is a little bit problematic… It’s generally because of the version of WeChat. If you didn’t update your app yet, you can get similar problems like this. Because we had many troubleshooting requests from our users. Most users were generally using the older version of the app. There are various reasons for this error. We are going to provide you all solutions for this error on this page. Hopefully, you will able to resolve your problem with our guide.

Some users are confusing the WeChat login error with a verification problem but it is not related to this subject.

Solutions for WeChat Login Error

1-) Firstly clear all data from your application and uninstall the app. Then install it. You will need to reinstall the application on iOS devices directly because there is not anything like clearing data on iPhone and iPad devices. This will only work on Android.

2-) Have you download WeChat from the official app site or OS store? (Google Play, App Store, Windows Store, etc.) If you didn’t do it remove the application from your phone and install it from your official OS app store because especially app developers are fighting against unofficial versions.

3-) If you are using an old version, you will need to update it because older versions always create problems on your mobile device. If the new update gives an error, you should remove all data and uninstall the app otherwise you won’t able to use it at all. Then install app one of the links we have provided for you on above. Just go to the related page and click on the download button. It will redirect you to the related OS page. Try login into the app again.

Fix WeChat Login Problem with Official Ways

4-) Finally try to contact developers about your problem to get help with your WeChat login problem. They are good at troubleshooting but they respond quite late. Click here to go to the official Support Page, and do the following:

  • Select your operating system on the platform section. (Choose whatever device you use. iOS, Android, Blackberry, etc.)
  • Select your country in the region section.
  • Choose “Login and Password” in the category section.
  • Then select “Unable to receive SMS code” or “Password retrieval Failed” or “Others”. This option should be related to your login problem.
  • Describe your problem and give detailed information about your device in the “Description” section.
  • Type your Mobile number in the first section of Step 2.
  • Type your email address in the second section of Step 2.
  • And finally, Tap/Click on submit button.

Fix the Problem Step by Step

1-) Visit the WeChat support website that we provided you above. This is the best way to fix your problem related to login. Alternatively, you can also send an email to support@wechat.com. However, it won’t be the best way for you because Wechat staff are not generally responding to those emails. However, they generally respond to feedbacks which we told you below.

2-) Select your device operating system. You will need to enter your correct platform to get the best result from your support requests. Please give more detailed information about your phone model too in the description.

3-) Select Your Country in the region section. The region section is about your country. WeChat cares for your real location much. Please also provide the correct information about your location in this section. Otherwise, your phone number can get blocked at all.

4-) Select Unable to Login in Categories and also select the most suitable category for your problem at the next. If you have a screenshot. Upload it.

5-) Write an informative description in the text area field.

6-) Write your phone number to the ID field and add your email address. Then select preferred contact way as email.

7-) Submit the form!

Now you will need to wait and see if devs will fix your WeChat login error.

You will need to wait sometime after this because WeChat developers are a little bit slow. Unfortunately, there is not any other good solution to fix this problem since it is generally based on account issues.

WeChat Login Problem: Your Account May Have Been Compromised

If you are having a WeChat login problem and if you are getting a message like Your account may have been compromised. To verify your identity, you will need to find a Wechat user to help assist in verifying your identity. The user doesn’t need to be friends with you on WeChat. Once you’ve verified that the user meets the requirements above, enter their mobile number below… from WeChat. It means you are in trouble. We are going to tell you what you should do to get rid of this problem and also how to find a friend to make you verify in the following paragraphs.

WeChat Login Problem: Help Friend Log In

See the following steps for things you should do when you get Your account may have been compromised message from WeChat.

1-) Select your region and it should be the same as your SIM card‘s origin. For example, if you have +44, you need to pick the UK in the region.

2-) You will need to enter your friend’s phone number and then click on next.

It is all you have to do for the process. Your friend should do the rest. See the below.

Things your friend should do to fix the WeChat login problem:

3-) Run WeChat and tap on WeChat Team on chats.

4-) Tap on Account on the bottom menu.

5-) Select Help Friend Login.

6-) Finally, you will see the request of the friend on the next screen. Verify it.

Which Accounts are Eligible For Help Friend Login

If your friend got your account may have been compromised message from WeChat and if you want to do help friend login steps, you will need to eligible to verify an account. So you will need to have the following specs on your account:

  • Your account should create about 6 months at the least.
  • You shouldn’t have verified someone else last 30 days.
  • Also shouldn’t have verified two accounts last 6 months.
  • You shouldn’t have verified three accounts in one year.

How to Fix WeChat Friend Problem

If you are having this problem because of the friend verification system, you will need to check out the tutorial for this on here: WeChat Asking a Friend to Verify Account. You are going to find solutions to resolve this problem and learn how to do steps for WeChat Friend Login. If you have any questions regarding this problem, please feel free to ask us.

Can’t log in to WeChat Web

WeChat Web is one of the common features of the application which is used by Android and iPhone users of the phone. However, people cannot log in to the web version of WeChat. We are going to tell you the reasons for it and how to login into the application without using any other program or any other devices. This problem generally occurs because of the QR Code. We hope that our tips are going to be useful for you here and we will able to help you.

Cannot log in to WeChat Web, Phone Does Not Scan QR Code

Generally, phones don’t scan QR codes because of poor quality. If you have an old device or if you are using a mobile device with poor camera quality, you can face this problem. The problem also occurs because of the outdated browser. We recommend you to check the version of your browser first, if it needs any update, please let it take place on your computer. Check your internet speed and ensure that the connection is working fine.

Internet Speed is Key

If your connection is not good, you will need to talk to your internet service provider to fix the internet speed issue. Otherwise, slow internet will cause you not to enter the WeChat Web. Ensure that you are using the latest version of the application. Finally, try to zoom in to the QR code with your browser and try to scan it again one more time. Very bright screens can also cause you to face this problem. Check the brightness of your screen in the power sections and try to decrease the values.

You did all these steps and still, if our tips didn’t work for you, we recommend you to contact WeChat support. If you have any questions, please don’t hesitate to ask us.

How to Login Web WeChat?

If you would like to log in to the web service of WeChat you will need to go to https://web.wechat.com/ address first and you will need an old account. Newly registered accounts cannot be used on Web WeChat. You will not able to join this account with new accounts because of security reasons. If you have an old account, you can do the following to login into this service. You won’t need to pay for that, it is free.

Log in with QR Code to Web WeChat

Please do the following for login web WeChat:

  • Go to the Web service which we have provided the link for you above in the first paragraph.
  • You will see the scan QR Code screen on your PC or Mac.
  • Run the application on your device.
  • Tap on the “+” icon which is located top right of the application.
  • Tap “Scan QR Code” on the menu which will appear just after you tap on plus.
  • Scan QR Code carefully with your phone.
  • Tap the “Log in” button on your phone!

That’s all you have to do to log in to Web WeChat! Now you can chat with your friends on your browser and begin to chat with your friends.

 

I Can’t log in to Web WeChat, What to Do?

If you think that your account is old enough to join this service but if you can’t still use it, you will need to check our guideline about this issue above.

We also recommend you take a look at your java settings. If you don’t install Java on your PC yet, please install it. Otherwise, you are going to see a blank page. If you did not update it, please do it as soon as possible. It will fix your problems related to this service. WeChat Web is one of the best features of the application that can be used by several users. However, there are some limitations to the usage of this service. For example, those users who have an account of less than 1 year, can’t use WeChat Web. If you still want to use it, you can contact the staff for that but don’t expect a positive answer for that.

Unable to Login WeChat on Android

You unable to log in to WeChat? We are going to provide you some solutions here and you will able to use your WeChat account again on Android. It will be very easy for you to resolve this error. You won’t need to use another application or software to log in to WeChat again. This problem is generally occurring on Android and we are going to give you some solutions for that. (If you are having a problem with a locked account, please click here to learn how to unlock it.)

Let’s tell you how to resolve the problem.

If you download WeChat from unofficial resources, you won’t able to use WeChat for some time later. So you will need to these steps.

  • Uninstall WeChat from your Android device. Please ensure that you have cleared all files of the application.
  • Go to Google Play and download WeChat from official resources.

We recommend you to be careful while you uninstall WeChat since you can get another error while you try to reinstall the application from official resources. You can get more information about how to reinstall the app on our website:

Please take a look at our guidelines on how to reinstall WeChat.

If you cannot still fix the problem, you will need to fix it through WeChat staff, please watch the video below:

 

If you violate site terms and rules you will need to contact WeChat and you will need to apologize because of your bad behavior. If you don’t want to do that, you won’t able to use the application with the same phone number. So you will need another phone number to use the app. You can also click here to see WeChat Alternatives.

If you use your WeChat on Bluestack software, you will be unable to log in WeChat account again. We recommend you not to use your actual accounts on pc-based application programs like Bluestack.

Can I Login WeChat without a Phone Number?

Unfortunately, you can’t log in to a WeChat account without a phone number. However, if you have lost your card, there are ways to make your account safe. You will also able to recover your account safely with the tips, we will mention above. If you have any questions regarding this issue, please let us know via commenting on this page.

See Also: WeChat Login Error: How to Fix on Android and iOS?

I Have Lost My Sim Card! Can I Login WeChat?

If you have lost your sim card but not your phone, there is the possibility that you can log in to WeChat.

  • Run WeChat.
  • If you log in automatically, do the steps below.
  • Tap on the “Me” button.
  • Select Settings
  • Tap on My Account
  • Tap on Phone
  • Select unlink phone number

If someone else even gets your card, he won’t able to use your WeChat account now.

Lost Phone and Sim Card! How to Login WeChat?

If you have lost your phone and sim card, it will be hard for you to get your account back but you will need to make your account safe first. If you have any cash on WeChat Wallet, losing a sim card may cause losses. Do the following:

  • Run WeChat on another device.
  • Go to WeChat Security Center
  • Freeze your account.
  • Apply to your service provider to get a new card with the same phone number.
  • After you receive the card, unfreeze the account.

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