How to Contact WeChat Support
If you would like to contact WeChat support, you will find useful information on here for how to do it. It is possible to contact WeChat Support for several reasons in several languages. You can contact WeChat for advertising, media, technical support, and being a partner to the company. You can also contact WeChat with your WeChat account too. We have already told you how to report an error and how to get technical support from WeChat. On this page, you are going to get other details for contact to WeChat. You can click here to go to the index page of support.
Technical Support Contact
You can ask various technical questions on here and you can ask WeChat to resolve your problems with the app. Please, click here to visit the WeChat Help Center. You can also read our guidelines to getting more information about how to get support from the staff.
Wechat generally cares for technical issues you had with the application on this support type. You will need to select your operating system on the form and then select the related issue that you had with the application. Then you can type what problem you had with the app. Don’t forget that WeChat a bit slow to answer support requests. Don’t expect answers quick.
WeChat Media Contact
If you have any media inquiries about WeChat, you can use this contact information. You will need to contact to app staff by e-mail. The contact mail is: press@wechat.com
You can use this option if you are only working for a press. Otherwise, you are not going to be answered by the staff. We recommend you to use your legal working address for communicating with the application.
Business
If you are interested to do business with WeChat, you will need to send an email WeChat. You can check the offers of WeChat and you can contact staff about your requests. There’s also a PDF file on the page. We recommend you download it.
How to Contact WeChat Support
We got a question from one of our visitors about how to contact WeChat support recently. You can find see answer and question below.
Question: Did not Get Any Response for Support Request from WeChat
I have sent 4 separate emails to the Wechat Security Help Center and have not received a response. I have tried to get fellow co-worked to log on and verify my account but it says they are not qualified to do so. Please I have tried many avenues to try and unlock my account (which is imperative to my work success) and have not had a response or any help.
Answer:
Please ensure that you have filled the feedback form on the correct source. Please visit the WeChat support link that we provided above… If you have filled the form from the link which we provided for you above, unfortunately, you will need to wait. Maybe you can leave a review on Google Play for making WeChat staff check your problem faster. This is an account issue and there is not any technical way to resolve this problem. (A new phone won’t even help you with the situation.) So only WeChat staff can help you to resolve it. However, their support is very slow. We cannot guess when you will get support from them.